Provide full range support to the repair procedure to ensure smooth business operations.

• Update repair case lists and take corrective actions for any delays and backlogs.

• Communicate with external repair workshop and regularly provide feedback on quality issues of products to regional office.

• Visit to stores to check on condition of tools, documents, policies.

• Communicate with stores regarding after sales

• Deal with customer regarding after sales and complaints 

Provide support on system management and spare part administration.

• Pore over the mandatory data input of each repair cases.

• Update the status of repair cases by its stage.

• Assist on quantity and quality check-up.

-          Company’s procedures

-          ICT system

-          Customer Service

-       Competent knowledge of English