Retail Excellence Senior Executive - 외국계 명품브랜드
기본정보
Retail Excellence Senior Executive - 외국계 명품브랜드 | |||
04년 ~ 06년 | 대리~ 과장 | ||
서류전형 -> 1차면접 -> 2차면접 | |||
마감 | 채용시 |
상세정보
본문Sales & KPIs Performance · To analyze sales performance in all stores. · Directly supervise Store Managers to achieve KPIs and sales objectives. · Work closely with the merchandiser to align with brand directives and refine and revise product assortment to meet the needs of the customers, to optimize management of stock and inventories. · Provide analysis and recommendations to management team in improving Sales & KPI performance. · Collaborate with other internal working parties to enhance sales performance. · Collect latest market competitor information. · BTQ staff incentive calculation and develop the scheme. · Setting daily sales target and adjust according to sales trend. · Set the monthly staff KPI target, update figure weekly and share the best action plan.
Store Project & Event · Store standard operation procedures audit. · Operation action plans & continuous improvement process. · Retail projects & events management. · New store opening & onboarding. · Make sure any new store manager on board is well trained on Operation standards, procedures and tools. · Work closely with internal parties including logistics and IT on the new project arrangement. · Key contact person for external parties (e.g. Mall Operation Team, Service Providers like Contractor, technical related).
Customer Relationship Management & Service · Definition of monthly and seasonal CRM action plans focusing on key strategic development areas. · Manage frontline sales team to deliver CRM programs to build up long term client relationship. · Creating Customer data and send MMS upon the highlighted purpose. · Collect market competitor’s type of client information for customer relationship & loyalty management development. · Repeater customer check through our CRM activity and share with store.
Team Management · Boutique back-office management with checking our activities and standards are being implemented well.
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담당컨설턴트
Helena Park | human@bestpartners.kr | ||
02-3453-6737 | 010-9037-6757 |